Live chat and messaging for businesses

Chatolla gives a business one place to talk to its customers: a live chat widget for its website, a shared inbox for its team, and AI assistance for its support agents.

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Chat with us We're here to help Hi! How can we helpyou today? Can I change my deliveryaddress? Of course. What's the newaddress?

What Chatolla does

A business adds the Chatolla chat widget to its website. Visitors start a conversation, and the business's agents answer from a shared web inbox.

Website live chat

An embeddable widget the business places on its own website. Visitors write in real time and the conversation lands in the team's inbox.

Shared team inbox

Agents see who they are talking to, tag customers and handle conversations together, with access set by role.

AI assistance

Conversation summaries, suggested tags, voice-message transcription and replies drawn from the business's own knowledge base.

Private workspaces

Each business has its own isolated workspace, kept apart from every other business on Chatolla.

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WhatsApp Business Platform In development

We are building an integration with the WhatsApp Business Platform, so that a business can connect its own WhatsApp Business Account and message customers who have opted in. This integration is in development and is not yet available to customers.

About us

Chatolla is operated by KC SERVICES SDN. BHD., a company registered in Malaysia (Registration No. 202501058827 (1660233-W)). Questions are welcome at support@chatolla.com.